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BUSINESS / AI & AUTOMATION

AI that takes work
off your plate.

Start with one task.
Measure the time it saves.

Answering the same questions, retyping information between systems, drafting routine replies. We find the work that eats your week and build AI tools that handle it, with a person approving anything that matters.

No hype and no giant software project. Start small, see it work, and grow from real numbers.

WHAT WE BUILD

Knowledge assistants

A private assistant trained on your SOPs, policies, manuals, and price sheets, so staff get answers without interrupting the owner.

WHAT WE BUILD

Workflow agents

AI connected to the tools you already use, like email, scheduling, your CRM, or invoicing, that handles a full workflow such as intake, quoting, or follow-up.

WHAT WE BUILD

Simple automations

When a task doesn’t need AI, we’ll say so and set up a simpler, cheaper automation instead.

THE $500 PILOT

One task.
A clear test before a build.

A fixed scope, agreed in writing.
No ongoing subscription commitment.

We build one supervised prototype for one repeatable task, such as turning a sample inquiry into a draft reply for your review. You see the result and the limitations before deciding on a production build.

  • One 30-minute scoping session to agree the task, sample inputs, expected output, and pass/fail criteria.
  • One workflow with one trigger and one output, using up to two tools with existing connectors in a test environment.
  • Up to 10 agreed, non-sensitive sample cases, including an error case and a check that customer-facing actions wait for human approval.
  • One revision within the agreed task, followed by a repeat of the affected tests.
  • A 30-minute walkthrough, the prototype configuration or export where supported, and a written test report with limitations, estimated running costs, and a go/no-go recommendation.

AI-READY BUSINESS PACKAGE

Starting from scratch?
We’ll set up the whole thing.

For small teams still running on
personal email, texts, and sticky notes.

01

Foundation

Business email, Microsoft 365 or Google Workspace, shared files, and team chat in Slack or Teams.

02

Security

Two-step login on every account, proper admin access, backups, and a clean process when people join or leave.

03

AI receptionist

Call intake using scripts you approve. Booking requests go to your team for confirmation; customer-facing actions require human approval.

04

Team assistant

An assistant trained on how your business runs, available right inside your team chat.

05

First automation

One workflow to test and measure, such as turning a missed-call inquiry into a draft booking request for your approval.

06

Training and care

We train your team, then keep everything running with monthly check-ins and reports.

STARTER

Get organized and stop missing calls.

$2,500–$5,000setup · from $300/month care

Range depends on team size and whether existing email and files are moved.

  • Foundation and security (01–02)
  • AI receptionist (03)
  • Team training

GROWTH

The full setup, ready to scale.

$7,500–$12,000setup · from $750/month care

Includes one first automation (a single simple workflow). Range depends on team size, migration, and the software it connects to.

  • Everything in Starter
  • Team assistant and first automation (04–05)
  • Monthly care plan (06)

Your exact fixed price is confirmed after a free 20-minute call. Over 25 users, multiple locations, or regulated data (medical, legal, financial): custom quote. Software subscriptions are billed to you directly by each provider.

Ask about the AI-Ready package

INDIVIDUAL SERVICES

Need one piece?
Start there.

Starting prices shown.
Final scope and price confirmed before work begins.

KNOWLEDGE ASSISTANT

Answers from your own documents.

from $2,500setup · plus from $300/month

  • Built on your documents, not the open internet
  • Available where your team works, such as your site, Teams, or Slack
  • Monthly document updates and an accuracy report

WORKFLOW AGENT

One workflow, handled start to finish.

from $5,000per workflow · plus from $750/month

  • Connected to your email, calendar, CRM, or invoicing
  • A person approves anything customer-facing
  • Monitoring, fixes, and updates included monthly

AI RECEPTIONIST SETUP

Give callers a clear next step.

Quoted per businesssetup fee · receptionist service billed to you by the provider

  • We compare the options and pick the right one for your call volume
  • Scripts, FAQs, after-hours rules, and when to send a call to a person
  • Booking requests prepared for human confirmation, tested, and tuned after go-live

MANAGED AI & IT CARE

Your tech department, on retainer.

from $500per month

  • Monitoring and upkeep for the AI tools we set up
  • Security and cost reviews
  • Monthly performance report and a quarterly planning call

YOUR KEYS STAY YOURS

We guard the gate.
You own the base.

A Security Forces habit:
know exactly who has access to what.

  1. Your name on every account.

    We sit down with you while you create each account under your business and enter your own billing. Nothing is ever held in our name.

  2. Our own login, never yours.

    You add CTS as an administrator with a separate login. We never need your password, and every change we make is tracked to us.

  3. A written access record.

    You get a simple record of every service: who owns it, who has admin access, and where it bills. If you ever part ways with CTS, removing us takes minutes.

What happens to our business information?

We recommend tools based on the information you’re comfortable sharing, explain where your data goes before anything is built, and never ask for passwords by email or form. Highly regulated data, such as medical records, needs a separate conversation before we take it on.

What if the AI makes a mistake?

Customer-facing actions always require a person’s approval. We agree test cases before go-live, document mistakes and limitations, and include ongoing accuracy checks when they are part of your care plan. Internal automation is scoped separately.

Why not just sign up for an AI receptionist ourselves?

You can. The hard part is choosing the right plan for your call volume, writing scripts that sound like your business, connecting it to your calendar, and fixing what it gets wrong in the first few weeks. That’s the part we handle.

Do we have to replace our current software?

Usually not. The goal is to connect AI to the tools you already use, not start over.

Do you still help with general IT decisions?

Yes. IT consulting, office networks, and Microsoft 365 or Google Workspace setup live on our IT & Cybersecurity page.

LET’S FIGURE OUT THE NEXT STEP

Let’s find the work
AI can take off your plate.

Tell us the task that eats the most time each week and what a good result would look like. We’ll confirm whether AI is the right tool and talk through the next step.

Tell us your city and what you would like help with.

Send an inquiry

Use our contact form, call, or email us directly.

Your workflows.
Your data.
Measured results.