CTS Core Tech Solutions — Smart IT Services
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BUSINESS / IT & CYBERSECURITY

Know what you control.
Know what to fix first.

A focused review for small businesses.
A practical plan you can act on.

Your email, computers, and backups keep the business moving. We review the evidence behind them and turn it into clear decisions.

Built for owner-led businesses with 5–15 staff, one location, up to 10 computers, and one Microsoft 365 or Google Workspace environment. We confirm platform fit before booking.

01 / ACCOUNT OWNERSHIP MAP

Who holds the keys?

A record of responsible people, administrator access, and recovery arrangements for up to five agreed critical services. Passwords and recovery codes stay out of the report.

02 / BACKUP EVIDENCE SUMMARY

What can you rely on?

We separate backups that are configured, backups with recent successful runs, and backups that have actually been restore-tested, so you know which ones you can count on.

03 / OWNER & PROVIDER ACTION PLAN

What happens next?

Your top priorities, the business impact, suggested owners, and a 30/60/90-day roadmap. Keep the report and use CTS, your existing provider, or another qualified specialist for the next step.

Exactly what do we review?

Business account ownership, multifactor authentication, administrator access, and onboarding/offboarding practices; available evidence of computer updates, protection, encryption, and local administrator use; accessible network administration and guest Wi-Fi settings; backup coverage, job history, retention, and existing restore-test records. We also discuss the services you depend on and who to contact when something fails.

The package includes one 45-minute owner interview and up to two 75-minute supervised review sessions. Anything we can’t access is documented and discussed before closeout, and never counted as a pass.

Can we keep our existing IT provider?

Yes. With your permission, we coordinate the review and provide a handoff your provider can use. The written report is yours, and follow-up work is optional. We also include one consolidated review of your response to the top three actions, up to 20 minutes within 30 days. Technical retesting is separate.

Is this a security test or ongoing protection?

This is a point-in-time review of selected practices and evidence. It excludes penetration testing, active vulnerability scanning, incident response, production changes, full restore tests, compliance certification, and continuous monitoring. Servers, payment systems, specialized equipment, and additional locations need separate scope. For ongoing support, see our Managed AI & IT Care plans.

BUSINESS / IT CONSULTING & SETUP

Beyond the review.
Help with the fixes.

Quoted per project.
With or without a review first.

Office networks & Wi-Fi

Plan and set up small-office routers, firewalls, guest Wi-Fi, and access points that cover your space.

Microsoft 365 & Google Workspace

Setup, cleanup, multifactor authentication, shared mailboxes, and clean onboarding and offboarding for staff.

Technology decisions

Compare software, equipment replacements, and provider proposals before you sign anything.

A plan in the right order

Put improvements in priority order, with work that fits your budget and your team.

Discuss IT consulting

LET’S FIGURE OUT THE NEXT STEP

Let’s talk about
your business IT.

Tell us about your business, your technology setup, and the concern you want to address. We’ll confirm whether we can help and talk through the next step.

Tell us your city and what you would like help with.

Send an inquiry

Use our contact form, call, or email us directly.

Your business.
Your priorities.
A clear next step.