CTS Core Tech Solutions — Smart IT Services
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A familiar person.
A little more confidence.

Patient technology help for older adults.
Clear communication for families.

Ask the question. Take your time. We help you work through everyday technology with clear explanations and a say in every step.

Email that won’t open. A printer that stopped working. A message that doesn’t feel right. Senior Tech Care gives your household an ongoing place to turn for scheduled, remote help.

Help at your pace

Phone and remote guidance for computers, tablets, phones, printers, and everyday accounts.

A record to build on

A household device list and short visit notes help us pick up where the last conversation ended.

Pause before you click

We help you examine suspicious messages and identify an appropriate next step.

Family, with permission

You choose who can receive updates. Paying for a membership does not automatically grant access to your information.

Your information stays yours.

You enter your passwords and verification codes. We explain remote access and obtain your permission before a session.

How do the monthly minutes work?

The 60-minute allowance is shared across remote and phone support, check-ins, preventive guidance, scam-message review, support notes, and authorized family updates. A quarterly preventive check uses that month’s allowance. Unused minutes do not roll over. We agree on the fee before additional work.

How quickly can we get help?

Routine requests are acknowledged within one business day and scheduled during agreed business availability. Acknowledgement is not a promise of same-day resolution. This is not a 24/7 or emergency service.

Can an adult child arrange support?

Yes. We confirm the older adult’s consent and document any authorized family contact. The person receiving support keeps control of their devices, accounts, and sharing preferences.

What if a message looks like a scam?

We can help review the situation and explain the next technology steps. We do not transfer money, perform banking transactions, guarantee scam prevention, or recover lost funds. Time-sensitive account or payment concerns should go directly to the bank or service provider through a known official contact.

LET’S FIGURE OUT THE NEXT STEP

Let’s make everyday
technology easier.

Tell us who needs support, their city, and the devices or questions they would like help with. We’ll confirm whether we can help and talk through the next step.

Tell us your city and what you would like help with.

Send an inquiry

Use our contact form, call, or email us directly.

Your household.
Your pace.
Your technology.